At Houston Northwest Medical Center, We Speak Your Language!
At Houston Northwest Medical Center, we believe that clear and accurate health information is essential to compassionate health care. To help assure quality care, medical interpreter services are available at no cost to you.
In Our Hospital
Our interpreters must be qualified to perform interpreter services in a health care setting. Many of Houston Northwest's doctors, nurses, chaplains and others communicate in languages other than English.
In the event qualified interpreters aren’t available in-person at our hospital, qualified telephonic medical interpreters are also available.
In addition to language assistance, we provide American Sign Language medical interpreters, as needed.
Periodically, vital documents may be translated into different languages. These documents include:
- Financial assistance applications and policies
- Consent forms
- Discharge instructions
- Education materials
- Patient rights handbooks
- Admission documents
How to Reach Us
If you need an interpreter when you’re at our hospital, talk to a staff member for assistance. If you’re hearing impaired, you may dial the TTY/TTD provided.